Department of IT Management

The department is responsible for ensuring high-quality and reliable internet services across the university and providing IT support to staff. Its main role is to deliver Help Desk services, respond to technical issues, and assist employees with organizational and system-related tasks. The department also manages and maintains servers, network infrastructure, and core IT systems to ensure stable and secure operations. By providing timely technical support and maintaining reliable digital services, the department supports the university’s daily activities and contributes to an efficient working environment.

Core Values

Maintain IT Infrastructure Ensure reliable operation of university servers, computers, networks (LAN/Wi-Fi), and IT equipment across academic and administrative facilities.

Provide Technical Support Deliver day-to-day IT support to faculty, staff, and students, including hardware, software, and system access assistance.

Ensure Information Security Manage user access controls, protect institutional information systems, and enforce university IT security policies.

Support Academic and Administrative Systems Maintain and support learning management systems, email services, and student and staff information systems.

System Monitoring and Backups Monitor IT systems performance and conduct scheduled data backup activities

Services Provided

Help Desk and User Support Provide professional technical assistance to users regarding computers, software applications, email services, and internal university systems.

Network and Internet Access Services Ensure stable, secure, and continuous access to the internet, Wi-Fi, and local area networks for students, faculty, and staff.

Account and System Access Management Create, manage, and maintain user accounts, access permissions, and authentication systems for university platforms and digital services.

Hardware and Software Maintenance Install, configure, upgrade, and maintain computer equipment, licensed software, and peripheral devices.

Data Protection and Backup Services Perform regular data backups, provide data recovery services, and ensure the protection of institutional information from loss or unauthorized access.

IT Consultation and Training Provide IT consultations, user guidelines, and basic training sessions to improve digital skills and system efficiency among university employees.

Staff

G‘ulomov Sherzodbek G’ayratjon o‘g‘li

Chief Specialist

sh.gulomov@newuu.uz

Qodirov Ravshan Rahmatjon o‘g‘li

Information Technology Technician

r.kadirov@newuu.uz

Xafizov Sardor Xafiz o'g'li